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All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Please note that most products have a free shipping option to Canada.
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We offer international shipping to the following countries: Canada and the US.
At this time, we do not ship to the UK and Australia.
Shipping charges for your order will be calculated and displayed at checkout.
See the following table for international shipping times:
|
Shipping option |
Estimated delivery time |
Price |
|
USA |
10 to 20 business days |
$0-30 |
|
UK |
N/A (Coming Soon) |
N/A |
|
Australia |
N/A ( Coming Soon) |
N/A |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Uhuru Point Inc.] is not responsible for these charges if they are applied and are your responsibility as the customer.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.
If you haven’t received your order within 16 days of receiving your shipping confirmation email, please contact us at info@uhuru-point.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
See return policy page for returns, refunds and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@uhuru-point.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@uhuru-point.com